We were very pleased with the service provided by Richard and James. They recently sold our large, country house outside Newbury. At all times we found them professional, competent and attentive. They were practical about the market and the right pricing for our property, which was borne out by the actual sale. The transaction had some intricacies, but they navigated these effectively and ensured we exchanged and completed to plan. They were particularly effective at liaising with solicitors in a collaborative way, to ensure things moved forward and proactively helped remove roadblocks. We found their approach more personal than larger agent chains we have used in the past. We will definitely use Black Cygnet again, and would recommend them to any prospective sellers.
Mr & Mrs P
Well what can I say guys! You were fabulous!
‘From our first introduction to the ‘sold sign’ with Black Cygnet we were impressed. Both James and Richard came to view the house so they could both talk about it to potential buyers, they were professional, extremely quick at getting the house photographed and on the market. The quality of the photos was amazing; with aerial views of the house and land. They knew their market and their clients, there weren’t any time wasters and the house was sold within a short period.
They didn’t leave it there, they dealt with all our queries and pushed the sale through to completion to ensure the whole process ran as smoothly as possible. We wouldn’t hesitate to use them again and highly recommend them to our friends and family.
Mr & Mrs R
‘Black Cygnet is Richard and James.
It is their very own enterprise and everything about it matters to them.
They told me that nothing would be too much trouble and proved that they meant it, even to the extent of talking me through how best to present myself as a purchaser while I was driving down the M6 trying to put together a best and final offer on the house we now own in the North West.
They sold my house in Berkshire because of their:
Impressively detailed local knowledge
Absolute candour in advising on the asking price Professional presentation and promotion Attention to the minutiae Prompt communication and responses Empathy with individual circumstances
They give Estate Agents a good name!’
Mr & Mrs S
James and Richard worked tirelessly to ensure our sale went through smoothly.
They gave honest advice, were always contactable and nothing was too much trouble.
We would have no hesitation recommending Black Cygnet; they made the whole house moving experience a pleasure.
Mr & Mrs P
James and Richard worked incredibly hard to secure the sale of our property.
We have no doubt that without their excellent negotiating skills the sale would not have progressed so quickly. They were always efficient, helpful and queries and requests were attended to promptly.
Many thanks to you both.
Mr & Mrs B